Wednesday, September 28, 2005

Earth to Enderle...

Seems our buddy Rob Enderle is at it again. This made me laugh out loud:
It is interesting to note, that few seem to remember that Microsoft wrote the first MacOS under contract to Apple nearly two decades ago but, like most Apple partnerships, this one also ended badly.

This deserves the puzzled monkey.


What planet is this guy on? What color is the sky in his world? Microsoft wrote some of the first applications for the Mac. It was these Mac applications, Word and Excel, that arguably helped bankroll Microsoft to bigger things. Unless Enderle has some super secret documents that prove otherwise, the Macintosh OS was written by... uh... Apple.

Sadly he does get this bit right: "It is to be noted, that Microsoft wins regardless" So true. Their monopoly gives them the resources to outspend and outlast anyone.

"Microsoft wrote the first MacOS." I want some of that HE'S smokin'.

Read more: Palm + Microsoft: Second Sign of the Apocalypse

Warner Music execs just don't get it...

This stuff makes me wonder sometimes: at what point during their rise to the top did these guys just start to lose touch with reality?
On Thursday, one of the music industry’s highest-profile executives responded publicly to Mr. Jobs’ charges, made earlier in the week, that they were “greedy” when they requested a price hike for downloaded songs.

At an investors’ conference in New York, Warner Music Group CEO Edgar Bronfman Jr. said the price of downloaded songs should vary depending on the popularity of the songs and the artists. He called Apple’s across-the-board $0.99-per-song charge unfair.

“There’s no content that I know of that does not have variable pricing,” said Mr. Bronfman at the Goldman Sachs Communacopia investor conference. “Not all songs are created equal—not all time periods are created equal. We want, and will insist upon having, variable pricing.”

Variable pricing only serves to make things confusing. Does this song cost 99 cents or 79 cents, or $1.50. If I wait, will it cost 99 cents later? These companies seem to miss that with the iTunes Music Store, their monopoly is broken, and their pricing controls loosened, which benefits the music consumer. God forbid they do something to benefit the consumer...
“To have only one price point is not fair to our artists, and I dare say not appropriate to consumers. The market should decide, not a single retailer,” said Mr. Bronfman. “Some songs should be $0.99 and some songs should be more. I don’t want to give anyone the impression that $0.99 is a thing of the past.”

My translation: "We don't like making only 95 cents off of every song sold, despite the fact that this distribution costs us nothing. We'd like to charge every sucker we can $1.50 or more for a song, if we can get away with it. But of course we'd NEVER charge less than 99 cents for a song."
Many believe that Apple’s model of picking and buying individual songs is much more consumer-friendly than the traditional retail model of buying an album or CD with seven songs, of which the consumer might be interested in only one or two.

“Instead of spending $15 for a CD, you buy two cuts for two bucks. That’s a lot of money left on the table,” said Joe Nordgaard, managing director of Spectral Advantage, a strategic consulting firm. “The traditional model with premium pricing has been so lucrative for the music industry. When they cut the deal with Apple, they did not realize what they had done. Now they want out.”

Yeah, and you know WHY all that money gets left on the table? Crappy product. If an artist gets to make a CD full of great music, the public will have no problem paying for the whole thing. If an artist makes a CD of crap with one "hit" on it, people don't want to be forced to buy the crap with what they want, when they only want the "hit." You can see why the record companies hate this. Their business is currently not quality driven, it's hit driven. If they can no longer make that $15 because of the one hit, and instead only make the 99 cents, they have a problem with that. Solution: MAKE BETTER PRODUCT! Oh, wait, that would make too much sense.

“We are selling our songs through iPod, but we don’t have a share of iPod’s revenue,” he said. “We want to share in those revenue streams. We have to get out of the mindset that our content has promotional value only.

“We have to keep thinking how we are going to monetize our product for our shareholders,” added Mr. Bronfman. “We are the arms supplier in the device wars between Samsung, Sony, Apple, and others.”

Ah yes. They make MOST of the money from the songs sold by Apple. But that's not enough. Noooooo, they want iPod money too. Freaking nuts.
Michael Nash, Warner's digital strategy chief, suggested labels might have no choice other than cut Apple's digital music sales off at a stroke.
"What if Jobs says 39 cents or 29 cents per download - what then? The industry can say, OK we'll cut him of - very few people people buy music from digital downloads," said Nash, who pointed out that most of the music on iPods is from their own collections.
These guys kill me. "very few people buy digital downloads" Apple has sold over 500 MILLION tracks (as of July 18th), and while that may currently pale compared to CD sales, it's great considering the record industry and their current distribution method had about a 50 year head start.

I'll NEVER pay more than 99 cents for a song. I think that even at 99 cents, songs are still too expensive. Still, I do buy a lot from the ITMS. I'll also RARELY pay more than $9.99 for a full digital-only release. At that price point, I'll often pay for the convenience, and the instant gratification. If I can buy the physical CD easily, for less money though, I will, so trying to charge the same $12.99 for a new digital-only release as the record store nearby just ain't gonna fly. Try and charge me more and you've lost me. And if the record companies have their way, they'll lose a lot of others. Jobs and company have finally made a dent in illegal sharing, and yet the record companies still aren't happy. Well, we'll just see how happy they are if Apple is forced to cave into their demands.

Read more:
Bronfman Fires Back at Apple
Warner raises decapitation strategy for Apple

Dell has a funny idea of what "upscale" is

"Dell Inc. is launching a line of upscale and more expensive computers after aggressive price-cutting led to lower-than-expected revenue growth last quarter."

Translation: we lost our shirts selling cut-rate PCs for less than we can build them, just to gain marketshare. So now we need to charge more...

Read more: Dell goes upscale with PCs for gamers, enthusiasts

The "upscale" experience, according to Dell, is waiting 5 minutes on hold instead of 15. Great. To them it also means more expensive, still ugly-as-sin PCs with no real industrial design beyond whatever they can do to make them cheaper.
"Dell also incorporates other perks befitting a luxury product. When visitors go to buy an XPS product from Dell's Web site, they will be ushered into a new XPS Showroom, where specialized sales representatives can help. Even the out-of-box experience gets an upgrade—new boxes, special accessory boxes, a laminated membership card, enhanced documentation, and a CD organizer."


"a laminated membership card" Huh???

It gets better:
"Upon purchase, each owner will receive the phone number and e-mail address of a special XPS customer service representative, which will remain the same throughout the life of the product. The base one-year XPS warranty will include rapid response with low average wait time, XPS-certified technicians, a new remote connection and problem resolution by XPS technicians, online and chat-based support, and an XPS support card that will get you quick access to information and VIP treatment when calling for support or a sale consultation. The XPS support personnel are also trained to deliver "how to" software support, assist with wireless installation and data migration, and will also support popular third-party devices and applications."

I wouldn't want any of this crap. I ESPECIALLY wouldn't want to pay extra for it. Just give me a computer that's easy to set up out of the box and just WORKS. I don't need the email address and phone number of "Kevin" a support person in India (no offense to Indians, or to Indian tech support people intended) who may or may not be there in a few months. "throughout the life of the product" LOL. Honestly, I've had minor issues with usually first-gen Apple products in the past, and really, my support experience has been excellent. I don't see the point. Is regular Dell support actually THAT bad?

Read more: Dell's New XPS Luxury Line
"We're consistently hearing a call for performance, power and style as more consumers see the value of expanding the computer's use for productivity and entertainment," Mr. Dell said. "We're delivering superior technology, design and service coupled with an enhanced personalized experience so consumers can get the most out of everything they want from Dell."

Dell is clearly from another planet if he thinks those new Dells feature "superior technology and design." Well maybe from his perspective, his own inferior products, he's right I guess.
"Available now in the United States, the new XPS models are aimed at tech enthusiasts, gamers and buyers who prefer the best products, services and individualized support."

Seriously, do you think there are many "tech enthusiasts" or "gamers" out there that want all this extra crap? Doubtful. All the PC users that fit these demos that I know build their own machines.

Read more: Dell Unveils XPS Brand of High-Performance Computers, Related Services

This is really just more proof of the way a company like Dell "innovates" Build some new boxes with darker plastic and replaceable faceplates, come up with a new support scheme and bill them as "new" and "innovative" and charge more for them.

Tuesday, September 27, 2005

Apple: Some iPod screens defective

According to Apple, there is indeed a problem with a small fraction of iPod nanos, and they plan to address it:
Apple confirmed the problem exits, saying: "This is a real but minor issue involving a vendor quality problem in a small number of units. Our figures show this issue has affected less than 1/10 of 1 per cent of the total iPod nano units that we've shipped. It is not a design issue."

Affected customers simply need to contact Apple to arrange a free replacement unit.

However, regarding scratched screens, Apple had this to say:
"A few vocal customers say the nano is susceptible to scratches. We do not believe this is a real issue."

The representative confirmed the company to have received "very few" calls claiming such a problem, adding: "We make the screens using the same material as we use in the 4G iPod". Such complaints are not made about the 4G iPod.

Wednesday, September 21, 2005

SQLGrinder 2 Beta 4 now available

The fourth beta version of SQLGrinder 2, the completely-rewritten version of our database development tool was posted yesterday.

Please see the release notes page for the full list of changes.

One thing to note is that the new version has been "redesigned" to better fit what seems to be a "consistent" move by Apple: no window borders, and 3 pane views with a colored outline view on the left, like Mail and iTunes 5. Changes like this are one of the reasons I hold off as long as I can on completing documentation. Doing screen shots is bad enough. Having to do them multiple times as the UI changes is even worse.

Also, just a reminder that beta builds are full debug builds and aren't optimized for speed, size, etc. yet, and carry the usual "use at your own risk" warnings.

Finally, you can subscribe to the release notes page, which now has an RSS feed, to stay up-to-date on what's changed and what known issues there might be.
Pricing and availability for SQLGrinder 2

Pricing for the new version has been set at $59. During the beta period however, SQLGrinder 2 can be purchased for the current price of $49.95 with purchasers receiving a free upgrade to the final version once available. Owners of the current version can purchase an upgrade for only $19 by sending their current registration information to upgrades@sqlgrinder.com. Beta coupons will be sent out to users near the end of the beta.

SQLGrinder 2 for Mac OS X is currently available for a limited time as an unlimited beta version.

The beta of SQLGrinder 2 can be downloaded from the Advenio web site at: http://www.advenio.com/sqlgrinder/download.

Have Google AdWords "Jumped the Shark?"

I recently received notice from Google that some of our Google ads, which I've been running for easily 2 years, were deactivated because of the use of the work "Mac" in the ad. So, let me get this straight. We make Mac products. We can't say the word "Mac" in the ads?

Clearly we're not alone in this:

Google Adwords Prohibits "Mac" In Ads
AdWords and Trademarks

My questions to Google, have of course gone unanswered, but according to one poster on the MacSB list, EVERY Mac developer now needs express written permission from Apple to use the word "Mac" in ads, and this written permission must then be faxed to Google. I'm now evaluating whether or not to continue running Google ads at all. More and more I notice the clear "watering down" of the resulting ads for a query. Back in the day, a very specific query would yield very specific ad results. They were useful, and very well targeted. Now, it seems 1/2 to 3/4, if not all the resulting ads are now pretty generic ways to get you to nextag.com, amazon.com and other very large, very non-specific sites that really don't offer what you were searching for. In addition, if you do a search for "mac recipe software" you get mostly ads for Windows apps. Huh? It appears that they are ignoring the "Mac" qualifier and just posting ads for "recipe software." Pretty useless, both to us as advertisers, and to users who are searching for Mac not Windows recipe software.

Granted, it appears that Apple requested this move by Google and Apple seems more and more NOT to be the cute, cuddly company we've been used to, but still, I'm sorry to say it kids, I think this is the beginning of the end of the Google, at least as far as AdWords go, that we all knew and loved, the pre-many-multiple-billion-dollar-IPO version.

Friday, September 02, 2005

SQLGrinder 2 Beta 3 now available

The third beta version of SQLGrinder 2, the completely-rewritten version of our database development tool was posted today.

Please see the release notes page for the full list of changes.

A few of highlights from the new version:
  • Added schema qualifier to reduce schema retrieval data set. Primarily for Oracle users, the database in the login sheet can now be specified as SID:schema so that instead of the entire world being pulled back, which is what the Oracle JDBC driver returns, a specific schema and only that schema will be loaded. Usage: DevDB:SCOTT will retrieve only the SCOTT schema from the database with an SID of DevDB. This is a lot faster than pulling everything back and displaying it, even when you can't view and edit most of the schema outside of SCOTT and don't need that data.

  • Added "All Columns" to search field menus, so that all columns of a result set can be searched at once.

  • Added an icon that shows the edit state of the data table in the schema browser. Only tables with primary keys can be edited.
The most significant change is the schema qualifier. Though it was primarily added because by default the Oracle JDBC driver returns EVERYTHING for an SID, it can actually be used to filter when connected to other databases as well. It allows you to easily specify just one schema or catalog to look at, so you don't have to see things like system tables, etc. if you don't want to, as this can really add to schema retrieval times and you probably don't need to see usually see this extra information.

Also, just a reminder that beta builds are full debug builds and aren't optimized for speed, size, etc. yet, and carry the usual "use at your own risk" warnings.

Finally, you can subscribe to the release notes page, which now has an RSS feed, to stay up-to-date on what's changed and what known issues there might be.
Pricing and availability for SQLGrinder 2

Pricing for the new version has been set at $59. During the beta period however, SQLGrinder 2 can be purchased for the current price of $49.95 with purchasers receiving a free upgrade to the final version once available. Owners of the current version can purchase an upgrade for only $19 by sending their current registration information to upgrades@sqlgrinder.com. Beta coupons will be sent out to users near the end of the beta.

SQLGrinder 2 for Mac OS X is currently available for a limited time as an unlimited beta version.

The beta of SQLGrinder 2 can be downloaded from the Advenio web site at: http://www.advenio.com/sqlgrinder/download.

Thursday, September 01, 2005

Katrina Relief: Apple uses iTunes to collect donations for hurricane victims


From MacCentral: "Apple is now accepting donations on behalf of the Red Cross for victims of Hurricane Katrina through its iTunes Music Store. Donation amounts of $5 to $200 are available on the site hosted free of charge by Apple."

This is actually a pretty clever way to allow people to donate. It's something a lot of people have already set up, and it's a collection agency that can be trusted. Bravo Apple...